1) How to Add a Beneficiary

To initiate a transfer, adding a beneficiary is the first step. Follow these steps to add a beneficiary:

1.1 Login to your SiFi account.

1.2 From the navigation panel on the left, select Transfers, then choose Beneficiary.

1.3 Click on Create Beneficiary.

Information Required to Create a Beneficiary:

• Beneficiary Name: Enter the full name as it should appear on financial documents.
• IBAN: Provide the correct IBAN to ensure successful transfers.
• Address Line 1: Include the primary address for the beneficiary.
• Email (Optional): For communication purposes, you can include an email.
• Alias (Optional): Create a nickname for easier identification of the beneficiary.

Important: Once the beneficiary is created, you can choose to activate them immediately using an OTP and call confirmation or defer the activation to a later time.

2) How to Activate a Beneficiary Later

If you selected the option to activate the beneficiary at a later time, here is how to proceed:

• Navigate to the Beneficiary List under Transfers.
• Beneficiaries that are not yet activated will be marked as Not Activated.
• Click on Activate next to the beneficiary's name.
• You will be prompted to confirm the activation using an OTP sent to your registered contact and complete the process through a call confirmation.

Note: Ensure your contact information is up-to-date to receive the OTP and call.