Articles and Q&A to Simplify your Finances

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Takaful Student

تفعيل الحساب لطلاب تكافل


Accounting

Guide

About SiFi / Onboarding


What are the documents required to be onboarded to SiFi?

Who are the Authorized users?

Employee


How to request a card?

How can I request an increase in my card limit?

How to use a virtual card?

How to View Virtual Card?

What can I do as an employee?

Getting started(Admin)


How can I create a Team Budget?

How to bulk invite new users in SiFi?

How to remove an employee ?

How to add user?

How to Add an International User?

How to Change an employee role?

How to set up custom fields and categories?

How can I fund my wallet?

Setup Approval Policy for Card Request

Getting Started / Team Budget


How to remove an employee from the Team Budget?

How can I request a budget limit increase?

How can I add an employee to a Team Budget?

How to create or assign a card?

What can I do as a Team Budget manager?


Action Center

How can I view all my notifications?

How can I approve or reject a request?

How can I view all my requests?

Account

How do you activate your SiFi account?

How do I edit my account information?

How can I change my phone number?

How secure is my account?

How to change the language?

How to switch to my other company account?

What are the available formats when I download an account statement?

How can I download my account statement?

Expenses

What are Expenses?

My expenses and My actions?

How do I approve an expense?

How to upload an expense receipt?

Reimbursement

How to pay reimbursement**?**

How to approve a reimbursement request?

What are reimbursements?

How can I submit a reimbursement request?

My Reimbursements and my actions

How can I handle out-of-pocket company expenses?

Transfer

What is the Transfer Initiator Role and how do I assign it?

Who can manage the Transfer Initiator Role?

How can I download an IBAN Letter?

How can I generate a Balance Confirmation Certificate?

Account Transfer

How to transfer funds into the SiFi wallet?

How long does it take to complete my transfer transaction?

How to do a SARIE transfer to a bank account in Saudi Arabia?

What if my transfer request fails?

How to add a beneficiary?

How to delete a beneficiary?

How to transfer to a beneficiary via SiFi?

Cards

How to create a Virtual card?

How to create a Physical card?

How to pay using a SiFi Card?

Why is my card balance not showing?

Post Transaction Status

How do I request a card?

How do I Unfreeze a card?

How do I activate a card?

How do I Freeze a card?

Card Limitation and Restrictions.

Why was my card declined?

How do I cancel a card?

How long are SiFi cards valid?

Card Restrictions